Terms & Conditions for Medical Courier Services
1. Introduction
Welcome to Equally Connected Logistics LLC. By accessing and using our services, you agree to comply with and be bound by the following terms and conditions. These terms apply to all customers and users of our website and services.
2. Services
Equally Connected Logistics LLC provides medical courier services, including but not limited to the transportation of medical specimens, pharmaceuticals, organs, blood products, and other healthcare-related materials. We reserve the right to refuse service to any customer or business.
3. Booking and Cancellations
All bookings must be made through our designated platform or customer service. Cancellations must be made at least 24 hours in advance. If a booking is canceled within the 24-hour window, the customer may still be charged for the service. Emergency and time-sensitive deliveries (e.g., organ transport) may not be canceled once the courier has been dispatched.
4. Delivery Times
While we strive to ensure all deliveries are made on time, unforeseen circumstances such as traffic, weather, or accidents may affect delivery times. Equally Connected Logistics LLC is not responsible for delays caused by factors outside of our control. We do not guarantee delivery times but will work diligently to ensure timely delivery of all items.
5. Compliance and Handling
All items transported by Equally Connected Logistics LLC are handled in compliance with state and federal regulations, including but not limited to HIPAA, OSHA, and FDA standards. Customers are responsible for ensuring that all medical items are properly packaged and labeled according to legal and industry standards.
6. Liability
Equally Connected Logistics LLC is not responsible for any damage, loss, or deterioration of the medical items being transported if such loss or damage is caused by improper packaging, incorrect labeling, or any other action or omission by the customer. Our liability is limited to the value of the transportation fee for the specific delivery in question. We do not assume any liability for consequential or indirect damages.
7. Confidentiality
We are committed to maintaining the confidentiality of all medical and personal information. Our couriers are trained to handle sensitive materials with discretion, and all data provided to us will be kept confidential and secure.
8. Payment Terms
Payments for services are due at the time of booking unless otherwise agreed upon in writing. We accept credit cards, bank transfers, and other forms of payment as outlined during the booking process. Late payments may be subject to additional fees.
9. Changes to Terms
Equally Connected Logistics LLC reserves the right to modify or update these terms and conditions at any time without prior notice. Any changes will be effective immediately upon posting to our website. Continued use of our services after any changes constitutes acceptance of the new terms.
10. Governing Law
These terms are governed by and construed in accordance with the laws of the State of Florida. Any disputes arising from these terms will be resolved in the courts of Florida.
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