Privacy Policy

1. Introduction

Equally Connected Logistics Group (“we,” “our,” or “us”) is committed to protecting the privacy and security of the personal, medical, commercial, and sensitive information entrusted to us.

This Privacy Policy explains how we collect, use, protect, and disclose information when you:

Visit our website
Use our logistics services
Book deliveries
Communicate with us
Provide documents or shipment details

By using our website or services, you agree to the practices described in this policy.

2. Information We Collect

We may collect the following categories of information:

A. Personal Information

Name
Phone number
Email address
Billing and payment information
Company name

B. Shipment & Service Information

Pick-up and drop-off addresses
Cargo description
Hazardous material documentation (if applicable)
Medical shipment details (specimens, pharmaceuticals, protected materials)
Chain-of-custody details
Delivery instructions

C. Sensitive or Regulated Information

Only when required for the following services:

Medical courier shipments (HIPAA-related info)
Hazmat shipments (SDS sheets, placarding info)
Military/government loads (clearance documents, facility access requirements)

D. Technical Information (Website)

IP address
Browser type
Device information
Cookies and tracking data

3. How We Use Your Information

We use the collected information for:

Scheduling and completing deliveries
Verifying shipment details
Maintaining chain-of-custody protocols
Compliance with DOT, HIPAA, PHMSA, FMCSA, and military requirements
Customer service and communication
Payment processing
Improving website functionality
Legal or regulatory purposes

We do not sell your personal information.

4. How We Protect Your Information

We use industry-standard security measures to protect your data, including:

Secure data storage
Encrypted communication channels
Restricted access to sensitive documents
HIPAA-compliant handling for medical deliveries
PHMSA-required security for hazmat shipments
Confidential handling for government and military-related documents

Employees and couriers are trained in confidentiality, secure handling, and compliance procedures.

5. Sharing & Disclosure of Information

We only share information when necessary for:

A. Completing Your Delivery

With trusted partners such as:

Drivers/couriers
Dispatch systems
Government or military facilities
Healthcare providers (when required)

B. Legal or Regulatory Compliance

Including:

HIPAA
DOT/FMCSA
OSHA
PHMSA (for hazmat)
Military/government security protocols
Court orders or lawful requests

We never share your information with third parties for marketing purposes.

6. Data Retention

We retain information only as long as necessary for:

Completing the service
Legal compliance
Internal record-keeping
Contractual requirements

Medical, hazmat, and military logs may be stored for longer periods to comply with federal requirements.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

Request copies of your information
Request corrections
Request deletion (unless prohibited by law)
Limit data use
Opt out of communications

Requests can be submitted to:

📧 Email: equallyconnectedlogistics@gmail.com

📞 Phone: 216-644-6166

8. Cookies & Website Tracking

Our website may use cookies to:

Improve user experience
Track website performance
Save user preferences

You may disable cookies through your browser settings, but some site features may not function properly.

1. Introduction

This Privacy Policy explains how we collect, use, protect, and disclose information when you:

Visit our website
Use our logistics services
Book deliveries
Communicate with us
Provide documents or shipment details

By using our website or services, you agree to the practices described in this policy.

2. Information We Collect

We may collect the following categories of information:

A. Personal Information

Name
Phone number
Email address
Billing and payment information
Company name

B. Shipment & Service Information

Pick-up and drop-off addresses
Cargo description
Hazardous material documentation (if applicable)
Medical shipment details (specimens, pharmaceuticals, protected materials)
Chain-of-custody details
Delivery instructions

C. Sensitive or Regulated Information

Only when required for the following services:

Medical courier shipments (HIPAA-related info)
Hazmat shipments (SDS sheets, placarding info)
Military/government loads (clearance documents, facility access requirements)

D. Technical Information (Website)

IP address
Browser type
Device information
Cookies and tracking data

3. How We Use Your Information

We use the collected information for:

Scheduling and completing deliveries
Verifying shipment details
Maintaining chain-of-custody protocols
Compliance with DOT, HIPAA, PHMSA, FMCSA, and military requirements
Customer service and communication
Payment processing
Improving website functionality
Legal or regulatory purposes

We do not sell your personal information.

4. How We Protect Your Information

We use industry-standard security measures to protect your data, including:

Secure data storage
Encrypted communication channels
Restricted access to sensitive documents
HIPAA-compliant handling for medical deliveries
PHMSA-required security for hazmat shipments
Confidential handling for government and military-related documents

Employees and couriers are trained in confidentiality, secure handling, and compliance procedures.

5. Sharing & Disclosure of Information

We only share information when necessary for:

A. Completing Your Delivery

With trusted partners such as:

Drivers/couriers
Dispatch systems
Government or military facilities
Healthcare providers (when required)

B. Legal or Regulatory Compliance

Including:

HIPAA
DOT/FMCSA
OSHA
PHMSA (for hazmat)
Military/government security protocols
Court orders or lawful requests

We never share your information with third parties for marketing purposes.

6. Data Retention

We retain information only as long as necessary for:

Completing the service
Legal compliance
Internal record-keeping
Contractual requirements

Medical, hazmat, and military logs may be stored for longer periods to comply with federal requirements.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

Request copies of your information
Request corrections
Request deletion (unless prohibited by law)
Limit data use
Opt out of communications

Requests can be submitted to:

📧 Email: __________

📞 Phone: __________

8. Cookies & Website Tracking

Our website may use cookies to:

Improve user experience
Track website performance
Save user preferences

You may disable cookies through your browser settings, but some site features may not function properly.

9. Third-Party Services

If we use third-party tools (e.g., payment processors, booking software), those services may collect data according to their own policies.

We only utilize vendors that meet security and compliance standards appropriate for logistics, medical, hazmat, and military-level operations.

10. Children’s Privacy

Our services are not intended for children under 18.

We do not knowingly collect information from minors.

11. Changes to This Policy

Equally Connected Logistics Group may update this Privacy Policy at any time. Updates will be posted on our website with a revised effective date.

Continued use of our website or services constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or your personal data, contact:

Equally Connected Logistics Group

📧 Email: equallyconnectedlogistics@gmail.com

📞 Phone: 216-644-6166

🏢 Operating out of: Ohio